Frequently Asked Questions (FAQs)
THE PROCESS
1. FIRST FITTING
We do private fittings by appointment only in downtown Phoenix and Gilbert, you can book here. First fittings take about an hour to an hour and a half in total. This is where we take your measurements and use a try on suit in front of a mirror to pin it to your desired fit. Using your unique measurements, shoulder and posture pitch, and combining that with finished measurements on a sample suit, we achieve a precise fit on the first time.
2. DESIGN
During your fitting, we talk you through the design process where you get to choose all the options on your suit, shirt, or coat such as fabric, construction, pocket style, lapel style and width, inside lining, buttons, etc. We don’t expect you to know all of these details before your visit so don’t feel overwhelmed with the choices. We’ll discuss your needs of the suit and simply guide you from that point to help make these decisions. We make sure this process is fun and painless for you. Feel free to bring any ideas or pictures you might have in mind.
3. SECOND FITTING
When your suit gets back 4-8 weeks* later we’ll contact you to schedule your second fitting. This fitting takes about 15-20 minutes. You’ll try the suit on for the first time and we’ll take a look to make sure it fits and feels the way it should. Most times it is good to go. On occasion we’ll need to make minor changes and will have it finished in a few days to a week. Then it’s ready for final pick up. *Time depends on where we order from. Most orders are 4-6 weeks.
4. ORDERING MORE
After your first garment is made, we have your pattern on file so ordering is quick and easy. Any appointment for additional garments takes as long or as short as you need to choose your details.
ALTERATIONS
We take care of any alteration costs to your custom garments when they are finished. We’ll only charge when the alterations are based significant change in weight/build. We only make alterations to MAGRO garments, no outside garments.
CLOTH
We carry fabrics from the suit world’s favorite mills – Loro Piana, Dormeuil, Scabal, Ariston, Reda, Cerruti, Drago, Carnet, Vitale Barbaris Canonico, Guabello, and more. While we do carry some fabrics milled in the UK, we mostly carry Italian fabrics because the Italians have mastered the lightweight, warm-climate fabrics. Whereas the majority of mills in the UK specialize in relatively thicker, heavier fabrics made for colder weather. We carry specialty travel fabrics that are perfect for any occasion – they are extremely wrinkle resistant, water repellant, with a little stretch. High performance for your work trip, destination wedding, or everyday work. Please reach out with any questions you have on our fabrics!
WHY THE COST?
We are proud of our prices. For the cost of a quality suit you might find off-the-rack, you’ll get a fully custom made suit made to your measurements, all while using higher quality construction, fabrics, and experience. We guarantee you won’t find a better price on a custom suit at this quality. We’ve priced out our local competitors and found that we are charging around half the cost as them for the same quality suit. We have a small showroom and work by appointment only so that we can keep our costs down and make custom clothing much more affordable for you, the customer.
CUSTOM OPTIONS
Here’s a small list of options you have to customize your suit. There is more, but we don’t want to overwhelm you with choices. You pick what you know you want, and we’ll easily guide you through the rest. Many times a customer will tell us “I’m looking for a very classic, timeless suit that I can wear to any occasion”, or something to that effect. In those cases, we know what to do and will make sure we design the suit properly to meet your needs without having to ask you about each detail.
- Construction – Full or half Italian horsehair canvas, or completely unstructured
- Button closure – 1, 2, 3 button or double breasted
- Pockets – with/without flaps, slanted/straight, patch pockets
- Lapel – width of lapel, notch, peak, or shoal lapel
- Linings – full, half, or deconstructed with no lining
- Buttons – horne, corozo, button placement
- Sleeves – functioning cuffs, number of buttons on cuffs
- Small Details – Monogram your name or wedding date, lining combinations, piping, etc.
- Trousers – Pleats/flat front, belt loops/no belt loops, side adjustors, pockets, etc.
- Shirts – Collars, cuffs, pockets, plackets, etc.
*don’t get overwhelmed with these details, we’ll guide you through the choices, or you can leave it up to us based on your style, body type, and whatever ocasion you’ll be wearing it to. Please reach out with any questions.